Comments on: Welcome to the new Lakeside Blog http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/ Lakeside Collection Mon, 06 Feb 2012 18:46:15 +0000 hourly 1 http://wordpress.com/ By: Bobbie http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-90 Tue, 10 Mar 2009 01:49:21 +0000 http://lakesideco.wordpress.com/?p=20#comment-90 Well another 2 days has went by – and my status still says “Preparing to Ship” and “no more info available”.

I hate that you can get the “real” status of your order!!! I will give it a few more days..

]]> By: Bobbie http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-87 Sun, 08 Mar 2009 04:21:13 +0000 http://lakesideco.wordpress.com/?p=20#comment-87 Hm.. not sure why you aren’t able – I updated my account info when I changed numbers. Anyhow, I just tried to look for the item by the number you have listed – and when I search for it, it says item is no longer available. I would like to have it tho.

Also, on my acct. status is says that the status is “preparing for shipping” and that’s all the info it gives me, it’s been like that for about 3 days now.

Anyway, thanks again. I can be reached by email or phone if the wallet is or becomes available again. I hope this expierence is better than the last.

Thanks again!

]]> By: Jodi S http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-86 Fri, 06 Mar 2009 19:11:04 +0000 http://lakesideco.wordpress.com/?p=20#comment-86 Bobbie,

I have been unable to reach you directly through the phone number listed to the account. You may contact me through help@lakeside.com or you may submit the addtional order for the wallet online.

Sincerely,

Jodi

]]> By: Jodi S http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-85 Fri, 06 Mar 2009 15:43:16 +0000 http://lakesideco.wordpress.com/?p=20#comment-85 Bobbie,

Thank you for giving us the opportunity to better service you.

We do show the Collegiate Purse in stock along with the Wallet.
There is a separate item number for the wallet choice though. That
item number is 852227024. Each item/ choice will have their own
item number. I will contact you directly at the phone number listed
to the account to submit the additional order.

Sincerely,

Jodi
Contact Care Specialist

]]> By: Bobbie http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-83 Wed, 04 Mar 2009 03:49:34 +0000 http://lakesideco.wordpress.com/?p=20#comment-83 Ok – well I am going to give this another shot and HOPEFULLY this expierence will be better than the last!
I just placed an order for the “Collegiate Purses Georgia” I really liked it and wanted to order it awhile back, but was hesist. So we shall see!

I have a question tho, is the matching wallet sold out now?
I don’t see it anywhere or am I just over looking it?

Thanks!

]]> By: Ray Graves http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-81 Tue, 03 Mar 2009 05:03:16 +0000 http://lakesideco.wordpress.com/?p=20#comment-81 I wish I had read the other posters on this before I ordered. I ordered on Feb 15th. and when I checked on the order, I see that my order was shipped on Feb. 26th (a bit long for something that was in stock). When I go to tracking it says they have “received information” on Mar. 2nd – so it hasn’t even shipped yet! And scheduled delivery is Mar. 6th. This is just not good customer service and I think it will be a long time before I order from here again.

]]> By: Cindy Heminger http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-80 Mon, 02 Mar 2009 22:34:41 +0000 http://lakesideco.wordpress.com/?p=20#comment-80 Thank you Jodi.

I received your email but when I went to check my confirmation number that was reassigned it isn’t showing anything that I even have an order.
I did send an email back hopefully you received it.

Cindy

]]> By: Jodi S http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-79 Mon, 02 Mar 2009 18:36:27 +0000 http://lakesideco.wordpress.com/?p=20#comment-79 Cindy.

We would like to assist you further in regards to your recent order. Due to specific account information needs to be sent, I will forward to you an email with your order status information to the email address we have on file with your account.

We do have those few isolated incidents as reported on this site; that a product may be defective. In which case
we rectify that situation to our customers satisfaction. As we have had few returns or complaints on the Bamboo Floor Protector, we hope once you receive your product, that you are completely satisfied.

Please watch for my email in regards to your order status, as I look forward to assisting you further.

Sincerely,

Jodi
Contact Care Specialist

]]> By: Bobbie Jacobs http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-78 Sun, 01 Mar 2009 20:37:45 +0000 http://lakesideco.wordpress.com/?p=20#comment-78 Well I really liked the prices and everything about lakeside, that is why I ordered. I ordered 3 things at the same time. Well I got the memorital bench within about 2 wks, and was so happy, I couldn’t wait to recv the toy organizers for my kids it stated that shipping would take 7=14 days, well I had 22 days before xmas. Well it wasn’t until about a week or so later that the organizers had on my order status “back item” I think this should be in view on the main page BEFORE someone places the order. Well I really wanted them so i waited very patiently, Well I called the first of JAN she told me it would be shipped out on the 13th, but yet I didn’t get it until the middle of Feb!!! That was my problem, other than the tracking system and the time it takes for a CS to get back in touch I liked lakeside, and has a cpl things I’d like to order but hesitat

]]> By: Cindy Heminger http://blog.lakeside.com/2009/01/07/welcome-to-the-new-lakeside-blog/#comment-77 Sun, 01 Mar 2009 00:20:49 +0000 http://lakesideco.wordpress.com/?p=20#comment-77 Hello,

I ordered some items on the 16th of Feb. I have not gotten anything other than this message on the order status and its getting very frustrating! 1 CHAIR CUSHION – Navy IN PROCESS Not available yet Not available yet
1 BAMBOO FLOOR PROTECTOR – Natural IN PROCESS Not available yet Not available yet

I am also worried that the bamboo protector is going to be defective since I read the other review on it. Are these items available or am I just going to have to wait a few months like everyone else. I love Lakeside and I love the items it sells so please let this be a good experience and not a bad one!

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