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	<title>Comments on: Get Ready for Back to School</title>
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		<title>By: Marisa Taylor</title>
		<link>http://blog.lakeside.com/2009/08/06/get-ready-for-back-to-school/#comment-273</link>
		<dc:creator>Marisa Taylor</dc:creator>
		<pubDate>Mon, 19 Oct 2009 02:32:58 +0000</pubDate>
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		<description>I have requested a catolog twice &amp; never received one.  What does it take to get one in the mail?</description>
		<content:encoded><![CDATA[<p>I have requested a catolog twice &amp; never received one.  What does it take to get one in the mail?</p>
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		<title>By: Jodi S</title>
		<link>http://blog.lakeside.com/2009/08/06/get-ready-for-back-to-school/#comment-239</link>
		<dc:creator>Jodi S</dc:creator>
		<pubDate>Wed, 09 Sep 2009 12:48:38 +0000</pubDate>
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		<description>Dear Theresa, 

Thank you for taking the time to speak with me today. As we carry products both domestic and overseas. I want to apologize that the items received were less than satisfactory. I have forwarded your comments about the items mentioned to our Quality Department for further item review. As we stand behind our 100% guarantee, as we discussed, a full refund has been issued. 

Please retain my contact information and I will be happy to assist you directly should the need arise.

Jodi S.
Customer Care Specialist</description>
		<content:encoded><![CDATA[<p>Dear Theresa, </p>
<p>Thank you for taking the time to speak with me today. As we carry products both domestic and overseas. I want to apologize that the items received were less than satisfactory. I have forwarded your comments about the items mentioned to our Quality Department for further item review. As we stand behind our 100% guarantee, as we discussed, a full refund has been issued. </p>
<p>Please retain my contact information and I will be happy to assist you directly should the need arise.</p>
<p>Jodi S.<br />
Customer Care Specialist</p>
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		<title>By: Theresa Plascak</title>
		<link>http://blog.lakeside.com/2009/08/06/get-ready-for-back-to-school/#comment-233</link>
		<dc:creator>Theresa Plascak</dc:creator>
		<pubDate>Mon, 31 Aug 2009 14:29:31 +0000</pubDate>
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		<description>I have always been satisfied with the items I ordered from Lakeside, but that is no longer true.  All these items from China are so cheap and not worth the money paid for them.  I ordered sheet sets that faded when they were washed.  They wouldn&#039;t stay on the bed, because they were such poor quality.I also ordered 2 sets of dinnerware.  The plates scratch the finish of the plate under it.  One soup bowl was chipped when I received it. There were dead bugs in the bottom of the box. How do you expect people to come back and buy again when you give them these cheap quality items.  I won&#039;t.  I&#039;ve had enough of &quot;made in China.&quot;                 Sincerely,
                      Theresa Plascask
                      1405 Destin Court
                      Surfside Beach, SC
                      29575</description>
		<content:encoded><![CDATA[<p>I have always been satisfied with the items I ordered from Lakeside, but that is no longer true.  All these items from China are so cheap and not worth the money paid for them.  I ordered sheet sets that faded when they were washed.  They wouldn&#8217;t stay on the bed, because they were such poor quality.I also ordered 2 sets of dinnerware.  The plates scratch the finish of the plate under it.  One soup bowl was chipped when I received it. There were dead bugs in the bottom of the box. How do you expect people to come back and buy again when you give them these cheap quality items.  I won&#8217;t.  I&#8217;ve had enough of &#8220;made in China.&#8221;                 Sincerely,<br />
                      Theresa Plascask<br />
                      1405 Destin Court<br />
                      Surfside Beach, SC<br />
                      29575</p>
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