Comments on: NFL backpacks are great for laptops, books and school supplies http://blog.lakeside.com/2009/08/26/nfl-backpacks-are-great-for-laptops-books-and-school-supplies/ The Lakeside Collection Fri, 12 Mar 2010 14:49:21 +0000 http://wordpress.com/ hourly 1 By: Melissa Martinez http://blog.lakeside.com/2009/08/26/nfl-backpacks-are-great-for-laptops-books-and-school-supplies/#comment-296 Melissa Martinez Thu, 05 Nov 2009 17:04:30 +0000 http://blog.lakeside.com/?p=405#comment-296 Dear Loretta, I would first like to extend my sincerest apologies for the inconvenience you have experienced trying to get in contact with our company. We strive to provide our customers with exceptional customer service and are truly sorry that we have disappointed you. I would be more than happy to assist you in getting more information on the status of your order; however, I do need more information from you. I ask that you please send me your account and order information directly to help@lakeside.com and I will give you the information you have requested at no further delay. We value your business and look forward to hearing from you! Sincerely, Melissa Martinez Customer Support Specialist The Lakeside Collection Dear Loretta,

I would first like to extend my sincerest apologies for the inconvenience you have experienced trying to get in contact with our company. We strive to provide our customers with exceptional customer service and are truly sorry that we have disappointed you.

I would be more than happy to assist you in getting more information on the status of your order; however, I do need more information from you. I ask that you please send me your account and order information directly to help@lakeside.com and I will give you the information you have requested at no further delay.

We value your business and look forward to hearing from you!

Sincerely,

Melissa Martinez
Customer Support Specialist
The Lakeside Collection

]]> By: Loretta http://blog.lakeside.com/2009/08/26/nfl-backpacks-are-great-for-laptops-books-and-school-supplies/#comment-288 Loretta Mon, 02 Nov 2009 17:02:55 +0000 http://blog.lakeside.com/?p=405#comment-288 I'm just a regular customer who would like information from Lakeside about my order. They've only sent me a standard email which does not address my concern regarding my purchase. I don't like to blast companies but their customer service department isn't handling customer concerns properly To speak to a person the wait time is 30 mins.(as told by their automated voice), which is ridiculous. I’m just a regular customer who would like information from Lakeside about my order. They’ve only sent me a standard email which does not address my concern regarding my purchase. I don’t like to blast companies but their customer service department isn’t handling customer concerns properly To speak to a person the wait time is 30 mins.(as told by their automated voice), which is ridiculous.

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