Have a recent name change or did you move to a new location? Get your checklist going and be ready to check us off your list within a short time. There are three simple steps to follow to update your account to get you back on track to shop.
1.How do I change the address listed for the account?
You can change your address by clicking on the My Account page and selecting “Change the account information.” You can also update your address on your account when you place your next order. Please note that these changes must be made prior to submitting your order. Unfortunately, we cannot change “ship to” addresses on orders already placed or in process.
If you are having difficulty completing your address change online, please call one of our account support specialists at (847) 444-3150 from 7:00 am to 8:00 pm CST M-F.
2. How do I update My Account information?
Once you have logged into My Account, you have the option to update and change your Sign-in & Subscriptions, Address Book, Stored Payment Methods and Business Account Information. After entering the new information, click the UPDATE button for your changes to be effective.
Not only can you make address changes, but you can update your personal information, gift addresses and email preferences. If you do not have online access, there are other options to submit any changes you may have below.
3.How can I change my Address Online?
You can update your account information at any time by logging into My Account. In My Account you can make changes to your address, personal contact information and manage your gift addresses and email preferences. You can also update your address during the checkout process on your next order. Please note that changes to your shipping address must be made prior to submitting your order.
Another way to update your address is to submit your request in writing via mail or fax. Please include the company account number and the old and new address.
The Lakeside Collection
P.O. BOX 3088
Northbrook, IL 60065-3088
Fax: (847) 283-8124
Phone: (847) 444-3150
Now that you are all updated, visit our website and get your shopping needs filled!